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In today's complex and rapidly changing political and operational environments, managing and operating multi-residential rental buildings can be challenging. With changing and an increasing number of regulations and legislation, and on-going critical issues relating to housing availability and affordability, the pressures for strong, resilient, quality-driven and sustainable rental housing have never been greater.
With over 20 years of experience in working with the multi--unit residential rental housing sector, PSN works with property management organizations to enhance operational efficiency, to build and strengthen relationships with employees and residents, and to enhance the value proposition inherent in multi-res rental housing.
PSN works with property management and other organizations to:
analyze and design work processes
enhance operational efficiencies,
design and implement protocols and operating practices
create a workforce that has the skills and expertise to meet and respond to the rental marketplace
build and strengthen relationships with residents
Ultimately the goal is to assist organizations to build a workforce that can meet and address today's challenges and to enhance the overall value of these multi-residential housing assets..
Gap
Analysis
Assess current operations to identify the difference between an organizations/ buildings current state (policies, practices, procedures) and a desired or required future state. This analysis can be used to then set out a path towards achieving these new goals.
Site/Building Condition Assessments
Conduct a detailed inspection and evaluation of a building's physical condition, including its structure, systems, and components. It helps identify any deficiencies, potential problems, and areas for improvement. Area for review include: site and grounds, building envelope, Interior building components such as interior finishes of common areas & resident areas, mechanical systems, and regulatory compliance.
Standards of Practice (SOP's)
Establish guidelines, expectations and standard operating procedures that ensure the delivery of high-quality service and rental housing. They outline a minimum set of common expectations for operations, communications and decision making.
Process Reviews/Operational Audits
Review current operational processes and identify areas for improvement, such as maintenance procedures, tenant communication protocols, and leasing strategies.
Gap
Analysis
PSN examines current operating policies, practices and procedures, highlighting areas where improvements and/or changes are potentially required.
Site/Building Condition Assessments
Beyond conducting thorough site assessments, PSN prepares a final written report that identifies potential areas that do not meet standards or where there are potential issues in order to conform to industry standards.
Standards of Practice
(SOP's)
PSN works with organizations to identify areas where standards of practice should be developed and can then help design and develop these standards and a roll-out plan for their implementation.
Process Reviews/Operational Audits
PSN works with organizations to analyze, design and/or refining work processes
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